I have written these citizenship journalism articles as I have become increasingly interested in the hard details of what is driving fuel poverty as I and others encounter it. My experience with energy suppliers have been negative as a consumer which brings me to expect that the ‘customer’ is always wrong at every turn.
Energy companies yearly report increasing profits as my bills go up and up, and the service gets poorer and poorer. Similarly, the companies seem to be avoiding sufficient investment in sustainable infrastructure or technologies that will enable a society which does not squander intergenerational equity – i.e. the natural resources which belong to future generations.
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