Discrete Correspondences: Student Support Services On Zero Hours Contracts

Over the years, I have had many conversations and emails with various people involved in formal education – much of which remains private between myself and those individuals.  Occasionally I ask if I can share some of these conversations and personal correspondences in the public realm as I think they are important first hand accounts of what is happening.
What follows in the quotation marks is a verbatim excerpt from a private correspondence with an academic in a UK university sharing their feelings about what is happening to the higher education environment where they work.  The commercial forces are replacing values of learning and nurture with those of ‘cost effectiveness’ and profit.

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