In this essay I am going to explore how prejudices based on stereotypes affect the support which gets extended to individuals and how legal companions and accessible legal documentation may be needed as a corrective to implicit bias. I reflect on how bureaucratised and managerial professional organisations can lead to the depersonalising of agent/client relations resulting in the ultimate dehumanization of both the principle agent and the client. The effects are however most felt by the client who is at the bottom of a power differential. I draw on principal-agent theory to analyse the power differentials found in the support-need juncture. Read more…