This is the next part of my action research project focusing in on the effects and practicalities of outcomes and measurements bureaucracies when they are implemented in care and support processes of people’s lives. Read more…
What follows is the next part of my action research project that scrutinises how useful outcomes and measurements bureaucracies are for those whom they are meant to be serving – i.e. by making services more effective. Read more…
What follows is the next part of my action research project analysing the effect of metrics and bureaucracies impacting on the people involved in giving support to those who need forms of help with various aspects of living. Read more…
What follows is the section of my action research project analysing the metrics and bureaucracies inserted into the support-need junctures which influence and determine the support which people receive from various organisations and support services. Read more…
What follows is the start of my action research project deconstructing of the Outcomes Star, a metric bureaucracy instated in various support-need junctures which the person receiving support has to fill in and go over with the person who is giving the support. This is one of various types of bureaucracy which people have to face (both citizen and worker). Read more…
What follows is the executive summary and the recommendations which I make from my initial analysis of the bureaucratic burden which exists in the support-need juncture. You can read the prologue ‘Action Research: The Situation I am In; The View From The Other Side’ by clicking HERE. It gives an account of how this action research project came about and explains some of the motivations driving the project. Read more…
What follows is the writing up of my lived experience of struggling with the over bureaucratisation of my life. It became a project when several years ago I realised that I was going between several agencies all tasked with supporting me trying to rehabilitate from a life where I had been homeless. I fell into what is categorised as ‘multiple needs’. Read more…