Action Research: The Outcomes Star and Developing Novel Methodologies

What follows is the start of my action research project deconstructing of the Outcomes Star, a metric bureaucracy instated in various support-need junctures which the person receiving support has to fill in and go over with the person who is giving the support. This is one of various types of bureaucracy which people have to face (both citizen and worker).  Read more…

Action Research: Outcomes and Measures Executive Summary and Recommendations

What follows is the executive summary and the recommendations which I make from my initial analysis of the bureaucratic burden which exists in the support-need juncture.  You can read the prologue ‘Action Research: The Situation I am In; The View From The Other Side’ by clicking HERE.  It gives an account of how this action research project came about and explains some of the motivations driving the project. Read more…